Public roadmap

What we're shipping next

A live view of the Work App roadmap. Updated every two weeks. Customer feedback shapes priorities — vote any time.

Recently shipped · 6
  • F-Gas

    Engineer F-Gas register & prefill

    Org-wide F-Gas register, leak tests with photos, and service-report prefill from engineer card.

  • Fleet

    Live map, defects & telematics ingest

    Vehicle hub, daily walkaround checks, fuel log and a public telematics webhook endpoint.

  • Finance

    Retention tracker

    Automated retention release dates with AI insights and document storage.

  • Quotes

    Residential Kanban pipeline

    6-stage residential quote tracker with conversion KPIs.

  • Calibration

    Calibration certificates & expiry alerts

    Per-instrument cert uploads, due-date dashboard and email alerts.

  • Photos

    Searchable photo library

    Lightbox viewer plus full-text searchable library across jobs and equipment.

In build now · 4
  • Mobile

    Native iOS & Android apps

    Offline jobs, push notifications and signature capture in a native shell. Beta Q1 2027.

  • AI

    Voice-first job notes

    Hands-free dictation that auto-fills checklists, parts and time entries.

  • Finance

    Xero & QuickBooks two-way sync

    Customers, invoices, payments and credit notes flowing both directions.

  • Scheduling

    AI dispatch optimiser

    Suggests the best engineer for each job based on skills, location, traffic and SLA.

Up next · 3
  • Customer portal

    Client self-serve booking

    Customers book service slots from their own portal with auto-quote.

  • Inventory

    Van stock & barcode scanning

    Per-van stock levels with replenishment from a central depot.

  • Reporting

    Custom report builder

    Drag-and-drop fields, saved views and scheduled email delivery.

Exploring · 3
  • AI

    Photo-to-fault AI

    Diagnose common HVAC faults from a photo of the unit and error code.

  • Marketplace

    Subcontractor marketplace

    Overflow work routed to vetted contractors with SLA tracking.

  • ESG

    Carbon reporting (Scope 1–3)

    Auto-calculated CO₂e from fleet, refrigerant losses and energy.

FAQ

How often is the roadmap updated?+

Every two weeks. Items move between columns as work starts and ships.

Can I vote on what gets built?+

Yes — email product@workappltd.com or use the in-app feedback button. Customer demand is the biggest factor in what we prioritise next.

Do dates ever slip?+

Sometimes — especially for 'Exploring' items. Anything in 'In build now' has a committed quarter; 'Up next' is the working plan.

Will my plan get new features automatically?+

All shipped features are included in your existing plan unless explicitly listed as an add-on at launch.

Have an idea we're missing?

Email product@workappltd.com — every suggestion is read by the team.

4.9/5 from 120+ field service teams

  • NorthStar Refrigeration
  • Harrow Mechanical
  • Brightway FM
  • PECO Cold Chain
  • Aldridge HVAC
  • Crown Plumbing