What customers say

Rated 4.8 / 5 by field-service teams

12 verified reviews · UK contractors

Honest feedback from HVAC, refrigeration and mechanical services firms running Work App every day.

HVAC

Retired paper job cards in three weeks

Our 22 engineers were drowning in paperwork. Work App's mobile job cards, photo timestamps and auto-generated commissioning packs cut admin by 40%. The F-Gas register alone paid for the subscription.

James Whittaker

Operations Director · Northgate Climate Services

Refrigeration

DSO down 19 days

Auto-invoicing on job completion plus the AR dashboard means we no longer chase paper. Cashflow visibility for the directors is the best we've ever had.

Priya Shah

Finance Manager · ColdLine Refrigeration

Mechanical

Genuinely all-in-one

We replaced three separate tools with Work App — jobs, fleet and quotes. Engineers actually use it because the mobile app is fast.

Tom Rees

Managing Director · Rees Mechanical

Facilities

Scheduler is a game-changer

Drag-and-drop weekly scheduling with skills matching means I plan 40 engineers in a morning, not two days. Wishlist: more customisable map clusters.

Hannah Doyle

Service Coordinator · Eastline Facilities

Electrical

Site diary saves my evenings

I used to write up notes at home. Now it's all done on site with voice-to-checklist. I get my evenings back.

Daniel Okafor

Field Engineer · BrightSpark Electrical

HVAC

Audit-ready in minutes

Engineer certs, F-Gas register, calibration certificates — all in one place with expiry alerts. Our last insurance audit took 20 minutes instead of two days.

Sarah Pemberton

Compliance Lead · Pemberton HVAC Group

Plumbing

Quote conversion up 31%

The residential quote tracker keeps deals from going cold. Reminders and branded PDFs do half the selling for us.

Mark Lawson

Founder · Lawson Plumbing & Heating

Refrigeration

Onboarding was painless

We were live within a week. Support is responsive. Would love a deeper Sage integration — apparently that's on the way.

Karen Mills

Office Manager · Mills Refrigeration Ltd

Mechanical

Vehicle compliance, sorted

MOT, insurance, walkaround checks and driver licences all flag before they expire. We've stopped getting nasty surprises.

Stephen Wright

Fleet Manager · Wright Mechanical Services

HVAC

Customer portal is the upsell

Clients log in to see job history, certs and quotes. It makes us look bigger than we are and won us two contracts last quarter.

Aisha Khan

Director · Khan Climate Control

Facilities

Best mobile app I've used on site

Fast on a dodgy 4G signal in a plant room. Photos sync when I'm back in range. Never lost a job sheet.

Lewis Carter

Senior Engineer · Carter & Sons Facilities

Electrical

Real ROI within a quarter

Admin headcount didn't grow even as we added 12 engineers. The dashboards make capacity decisions obvious.

Rachel Holden

Operations Manager · Holden Electrical Contractors

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4.9/5 from 120+ field service teams

  • NorthStar Refrigeration
  • Harrow Mechanical
  • Brightway FM
  • PECO Cold Chain
  • Aldridge HVAC
  • Crown Plumbing