Where field service teams help each other ship
A free Slack for HVAC, refrigeration and mechanical service engineers, ops leads and directors. Real workflows, real templates, weekly office hours with the Work App team.
Free forever · 600+ members · Replies in under an hour, UK business hours
Channels
Focused rooms so you only see what matters to you.
#field-engineers
Tips from the van: photo packs, F-Gas logs, PDA shortcuts and rapid fixes.
#hvac-refrigeration
Refrigerant best practice, commissioning packs, defrost cycles and case studies.
#compliance
F-Gas, Gas Safe, REFCOM, CHAS, RIDDOR — share templates and stay audit-ready.
#ai-and-automation
Voice-to-checklist, auto-quotes, retention insights and Work App AI prompts.
#ideas-and-feedback
Vote on roadmap items, share what you wish Work App did next.
#wins-and-intros
Tell us about the job you just nailed, hire your next engineer, swap referrals.
Live events
Office hours — live Q&A
Product team on-call. Bring your workflow questions, get answers in 30 minutes.
Engineer meetup (virtual)
Field stories, gear talk and a guest from a Work App customer team.
Owners roundtable
Invite-only session for directors and operations leads — benchmarks, hiring, pricing.
Community guidelines
- Be useful, be kind. No spam, no recruitment DMs without consent.
- Redact customer data and site addresses before sharing screenshots.
- Share solutions, not just complaints — propose what Work App could do better.
- UK-first, but global engineers are welcome. English in shared channels.
FAQ
Is the community free?+
Yes. Free for any Work App customer, trial user, partner or installer. No paywall.
Slack or Discord?+
We run on Slack for searchability and threaded conversations. Single-click invite after you submit the form.
Do Work App engineers actually hang out there?+
Yes — product, support and founders post daily. Most questions get answered in under an hour during UK business hours.
Can I share my company's templates and SOPs?+
Yes, encouraged. The best contributors get free months on their subscription and a feature spotlight in the newsletter.
Is there a code of conduct?+
Yes — the four guidelines on this page are enforced. Repeat breaches lead to removal. Report issues to community@workappltd.com.
Join 600+ engineers and operators.
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